Offers & Subscriptions 💵

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Subscription Management 👀

• How do I cancel my trial period?

  Are you leaving us already? 😢 The process of unsubscribing if you have activated Oeni Plus is simple, quick, and must be done directly from your Apple or Google settings. Just follow the following steps: Unsubscribe from iOS: https://support.apple.com/fr-fr/HT202039 Unsubscribe from Android: https://support.google.com/googleplay/answer/7018481?hl=fr&co=GENIE.Platform%3DAndroidSome readers

• How can I activate Oeni Plus if I’m subscribed to Le Petit Ballon?

  You should have received a promo code from Le Petit Ballon, which you can activate directly in the app on the payment page by clicking on the Promo Code button. This will activate your special offer 💝.Few readers

• What feedback do users have after using the premium version of the wine cellar management app?

  Oeni users are very satisfied, as reflected in our impressive rating of 4.6/5 on the stores as of November 2023 ⭐️ They particularly praise the intuitive interface, the advanced cellar management features, and the added value of sommelier recommendations, such as aging phases for their wines.Few readers

• I’m being asked to pay for my subscription again, even though I already paid for a year.

  It’s possible that your subscription got desynchronized from your Oeni account 😬 Don’t worry! Just click the Restore button at the bottom left of the payment page. This will resynchronize your account with your subscription! Where to find the payment page? Go to the payment page in your app. Click on the Restore button.Few readers

• How can I cancel my trial period?

  You can easily cancel your trial period through your Apple or Google settings: iOS =https://support.apple.com/fr-fr/HT202039 Android =https://support.google.com/googleplay/answer/7018481?hl=fr&co=GENIE.Platform%3DAndroidFew readers

• How can I get a refund?

  To request a refund for Oeni Plus, the process must be done directly through your Apple or Google settings. Here’s how: If you’re on iOS: You can request a refund by following these steps. If you’re on Android: Please send us your Google Play email to contact@oeni.app, and we’ll initiate the process for you.Few readers

• I’ve lost my Oeni Plus subscription. What should I do?

  You can click on the Restore button at the bottom left of the payment page to resynchronize your account with your subscription.Few readers

• My Oeni Plus subscription is no longer active, what should I do?

  It’s possible that your subscription got desynchronized from your Oeni account. Don’t worry, you can easily restore it in just a few clicks: Go to the payment page. Click on the Restore button. This will resynchronize your account with your subscription.Few readers